Your Order

We understand how important it is for you to receive your order as soon as possible and want to assure you that we're here to support you every step of the way. Here's a detailed look at what to expect regarding your order's journey to you:

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Order Placed

We've got your order and are getting started on it right away. You can expect it to move to processing within the next 1-2 business days.

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Order Processing

Our products are made to order. For every order, we typically prepare your item for dispatch within 2 to 8 business days.
It's important to note that the time frame can vary depending on the complexity of the design you've chosen. The artful complexity of our patterns and the depth of our color schemes demand the utmost in craftsmanship and require additional time in production. Our dedication to maintaining the highest quality standards means that our production timeline might extend beyond that of mass-produced items.

If you have any questions or need assistance, please reach out to us at support@almagems.com.

Thank you for choosing us. We appreciate your trust and hope to serve you again in the future.